The company’s priority objective is to respond to customers’ need to support their production processes with automated solutions, capable of increasing productivity, product quality and management efficiency. The following aspects are therefore considered of major importance: the correct understanding of the customer’s production needs and, therefore, of the specifications relating to the machine subject to purchase design of automation solutions that meet the needs of customers complete supply in compliance with the contractual terms and satisfaction of performance machine operation The elements described above are continuously pursued in compliance with the regulations in force in all areas involved in the management and in line with the profitability objectives and business strategies of the company. To this end, they are considered strategic: the involvement of employees in company objectives and process efficiency, support for internal processes with management solutions able to provide real-time all the relevant management data with the implementation and maintenance of a system of management according to the ISO 9001 standard, PCam SA intends to codify its organizational and process know-how so as to make it shared within the organization itself, verifiable by audit activity, measurable through a system of indicators, oriented towards coherent improvement with the contingent conditions of the reference market. The general objectives outlined above are pursued through the definition of performance targets of the main processes, the planning of detailed objectives and actions to improve the management system. This planning is guaranteed by the Directorate of PCam SA at least once a year as a result of the periodic review of the system.